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Privacy Policy

Last updated: February 28, 2026

Overview

AlertifyPro ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use our services.

We are a data processor when acting on behalf of your organization, and a data controller for data we collect directly from you as a user.

What data we collect

Account data
Name, email address, company name, billing address, and payment method details.
Usage data
Monitor configurations, alert rules, notification preferences, dashboard activity, and API usage logs.
Technical data
IP addresses, browser type, device identifiers, and geographic region.
Communication data
Messages sent to our support team, feedback submissions, and survey responses.

How we use your data

  • Provide and improve our monitoring services
  • Send transactional and operational emails (alerts, invoices)
  • Measure and analyze platform performance
  • Respond to support requests
  • Comply with legal obligations

Data sharing

We do not sell your personal data. We share it only in the following limited circumstances:

  • With sub-processors (e.g., AWS, Stripe) under DPAs
  • When required by law or court order
  • In the event of a merger or acquisition (with notice to you)

Data retention

We retain your data for as long as your account is active, or as needed to provide services. Upon account deletion, personal data is purged within 30 days, with the exception of data required for legal compliance (retained for up to 7 years).

Your rights

Depending on your location, you may have the following rights:

Right to access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object

To exercise any of these rights, contact us at [email protected].

Cookies

We use essential cookies to operate our service, and optional analytics and marketing cookies with your consent. See our Cookie Policy for details.

Contact us

Data Controller: AlertifyPro Inc.

Email: [email protected]